Refund policy
Refund & Return Policy
Effective Date: May 21, 2026
At CONSTRUKT, we stand behind our products and want every customer to have a great experience. If there is an issue with your order, we’ll do our best to make it right.
Returns & Replacements
We offer refunds or replacements for products that are:
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Received damaged or broken
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Opened or contaminated upon arrival
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Not usable due to a manufacturing or shipping issue
If your item arrives with any of the above issues, please contact us within 7 days of delivery at:
Please include:
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Your order number
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A description of the issue
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Clear photos of the product and packaging
Once reviewed, we may offer a replacement, refund, or store credit depending on the situation.
Non-Returnable Items
Due to the nature of consumable supplement products, we cannot accept returns or offer refunds for:
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Opened products that have been used
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Change of mind purchases
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Products damaged due to improper storage or handling after delivery
Shipping & Delivery Times
Orders are typically processed and shipped within 2 business days of purchase.
Most US orders arrive within approximately 3–7 business days after shipment depending on the customer’s location and carrier conditions.
Please note that shipping delays caused by carriers, weather, holidays, or other factors outside our control may occasionally occur.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. CONSTRUKT is not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses provided by the customer.
Contact Information
Construkt Trading Company LLC
112 Racquette Dr
Fort Collins, CO 80524
USA
Email: support@construktenergy.com